A great management concept I heard about a couple years back is the 212° Concept.

“At 211 degrees, water is hot.  At 212 degrees, it boils.  And with boiling water comes steam.  And steam can power a locomotive.  It’s that one extra degree, just one, that makes all the difference.  And so many times, it’s that one extra degree of effort in business, and in life, that separates the good from the great.”

In order for this concept to take shape at AndersonPC, we have to know where we stand.  Are we at 199 degrees or 211 degrees?  This makes an enormous difference when deciding where to focus our team’s efforts.  Our office has adopted another motto. 

“IF WE CAN’T MEASURE IT, WE CAN’T MANAGE IT.”
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